Safety culture, borrowed from aviation.
Our robot solutions are built to work next to people in stores and warehouses. They do not work perfect yet. A culture where people report what goes wrong is how they get better, and how nobody gets hurt while they do.
AI Generated
The more normal we make a humanoid behave, the more people expect it to behave normally. They walk closer. They turn their back to it. They trust it like they would trust a colleague.
But a humanoid is still a robot. It is a computer on two legs, and computers go wrong. A sensor glitches, the software freezes, a joint does something nobody planned. When that happens next to a person who has stopped paying attention, it can be dangerous.
The better humanoids get, the more serious safety has to become.
Aviation is the safest way to travel. It did not get there with better pilots. It got there by making it safe to admit mistakes.
In the 1990s the industry adopted what it calls a just culture. A pilot or mechanic who reports a near-miss is protected, by law in the EU since 2014. The report goes into a system. The system gets fixed. The next crew does not repeat the error. The only thing that gets punished is deliberately breaking a rule or hiding what happened.
Near-miss, fall, unclear procedure, guest too close. No signature, no form longer than two minutes.
We ask why it made sense at the time, then fix the procedure, the training or the code.
Every guard trip, rejected command and e-stop press is logged automatically. The log says what happened, the person says why.
Every week the CEO and the JUST HIVE team meet to go through the reports, decide actions and set priorities. Top-level time, every week.
Deliberately bypassing an e-stop or barrier, or hiding an incident. That is where consequences start, and nowhere else.
JUST HIVE stands on two legs, like a humanoid robot.
Every guard trip, state change, rejected command and e-stop press is logged automatically. The robot never covers for anyone and never blames anyone.
We build our own safety system from the bottom up, so we control and log everything the robot does and can meet EU regulations. It is robot agnostic, so it works across the humanoids we deploy, not just one brand.
Built into Heimdall, our robot platform →Everything the logs cannot see. A near-miss, a tether almost not clipped on, a guest too close. Reported the same day, no signature required.
The log tells us what the robot did. The person tells us why.
The CEO and the JUST HIVE team meet every week.
On the table: the robot log events, the people reports, the open fixes and how old they are. Each report gets one decision: fix the system, coach, or in the rare case of a deliberate bypass, consequences.
Briefed on exits and e-stops. Stays outside the robot zone. Escorted the whole time.
All employees and Robotpilots are trained when hired and updated regularly on safety and behaviour.